Policies

SUMMER POLICY (Bookings for May – October):

If your travel plans change and you must cancel your reservation, please call us at least 10 days prior to your arrival date. All cancellations will be charged a 10 percent cancellation fee.

In the unlikely event that you must cancel with less than the 10-day notice, shorten your stay, or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook the unit, a 90 percent refund will be made. However, if canceling or shortening your stay with less than 24-hour notice, that night’s stay will not be refunded. If calling to cancel a reservation, please make sure you speak to our front desk attendant. Do not leave a message on our answer machine. Cancellations by email must be confirmed by an email response.

WINTER POLICY (Bookings for November – April):

If your travel plans change and you must cancel your reservation, please call us at least 24 hours prior to your arrival date. All cancellations will be charged a 10 percent cancellation fee. if canceling or shortening your stay with less than 24-hour notice, that night’s stay will not be refunded. If calling to cancel a reservation, please make sure you speak to our front desk attendant. Do not leave a message on our answer machine. Cancellations by email must be confirmed by an email response.

CHECK-IN:  3:00 pm to 6pm. If arriving outside of check-in times, please call to make arrangements, we have an attendant on call from 6-10pm

CHECK-OUT: 11:00 am.

Linens and towels provided in all units. Daily maid service is provided.

Cooking is allowed only in units with kitchen facilities.

DIRECTV is provided in all rooms.  Cell service is available for all major carriers.

ABSOLUTELY NO SMOKING INSIDE ANY UNIT. You could be subject to a $250.00 or more cleaning fee for violation of this policy.

INFORMATION ON PETS: The Stanley High Country Inn has three dog-friendly cabins: The Stanley Cabin # 108, The North Cabinette #107 and the South Cabinette #106. If you do reserve any of these units and choose to bring your dog, please be aware that there is a nightly fee of $20/dog. No more than two dogs may be allowed in each cabin at a time, and YOU MAY NOT LEAVE YOUR PET UNATTENDED IN THE CABIN, and must be on a leash at all times. Please discuss the number of dogs you will be bringing with the Front Desk upon arrival or at the time of booking. Please also be courteous of fellow guests and clean up for your pet on property grounds. Please do not bring your dog to the hot tub, or the back porch of the Inn. For all other rooms on the property, ABSOLUTELY NO PETS ARE ALLOWED with you during your stay. This includes in your vehicle or tethered outside of the units. Violation of the Stanley High Country Inn pet policy is subject to a fine of $100.00 per night, per pet and a special cleaning fee of up to $250.00 determined on a case by case basis.

RVs and Tents are not allowed for occupancy on Stanley High Country Inn grounds.

Stanley High Country Inn takes every effort to ensure your convenience and comfort; however, it is not responsible for utility outages, wildlife, or other circumstances which may be unique to the setting, such as smoke from wildfires.  By booking, you assume the risk for smoke in the area and your reservation will fall under our normal cancellation policies.

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